PRIVACY POLICY



This Privacy Policy (hereinafter - the Privacy Policy) applies to all information that the site «mehelle.az» located on the domain name «mehelle.az» can receive about the user while using the site.



1. DEFINITION OF TERMS



1.1. The following terms are used in this Privacy Policy:

1.1.1. “Administration of the site of «mehelle.az» project (hereinafter -the Site Administration) - authorized employees to manage the site who organize and (or) process personal data, and also determine the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data.

1.1.2. “Personal data” - any information relating directly or indirectly to a specific or determinable natural person (subject of personal data).

1.1.3. “Processing personal data” - any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. “Confidentiality of personal data” is a requirement for the Operator or other person who has gained access to personal data to comply with the requirement not to allow their dissemination without the consent of the subject of personal data or other legal grounds.

1.1.5. “User of the project site (hereinafter - the User)” is a person who has access to the site via the Internet and uses the project site.

1.1.6. “Cookies” - a small piece of data sent by the web server and stored on the user's computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open the page of the corresponding site.

1.1.7. “IP-address” - a unique network address of a node in a computer network built over IP.



2. GENERAL PROVISIONS



2.1. Use by the User of the site means acceptance of this Privacy Policy and the conditions for processing the User’s personal data.

2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the site.

2.3. The site administration does not verify the accuracy of personal data provided by the user of the project site.



3. SUBJECT OF THE PRIVACY POLICY



3.1. This Privacy Policy establishes the obligations of the Administration of the project site to not disclose and ensure the regime for protecting the confidentiality of personal data that the User provides at the request of the Site Administration when registering on the project website or when placing an order for the purchase of an educational product.

3.2. Personal data permitted for processing within the framework of this Privacy Policy is provided by the User by filling out the registration form on the «mehelle.az» project website and includes the following information:

3.2.1. Last name, name, patronymic of the User;

3.2.2. Contact number of the User;

3.2.3. e-mail;

3.2.4. Photo of the User (avatar) and the address of the User’s profile on social Facebook or Google+

3.3. The project site protects data that is automatically transmitted when viewing ad units and when visiting pages on which the system’s statistical script is installed (“pixel”):

• IP address;

• information from cookies;

• information about the browser (or other program that provides access to the display of advertising);

• access time;

• address of the page on which the ad unit is located;

• referrer (address of the previous page).

3.3.2. The project collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.

3.4. Any other personal information not specified above (payment history, used browsers and operating systems, etc.) is subject to reliable storage and non-distribution, except as provided in clause 5.2. and 5.3. of this Privacy Policy.



4. OBJECTIVES OF COLLECTING PERSONAL INFORMATION OF THE USER



4.1. The Administration of the project site may use the User’s personal data in order to:

4.1.1. Identify the User registered on the project website for placing an order and (or) concluding a contract for the sale of an information product remotely with the project «mehelle.az».

4.1.2. Provide the User with access to personalized site resources.

4.1.3. Establish feedback with the User, including sending notifications, requests regarding the use of the site, the provision of services, processing requests and applications from the User.

4.1.4. Determine the location of the User to ensure security, prevent fraud.

4.1.5. Confirm the accuracy and completeness of personal data provided by the User.

4.1.6. Create an account for making purchases, if the User has agreed to create an account.

4.1.7. Notify the Site User about the status of the order.

4.1.8. Process and receive payments, confirm tax or tax benefits, contest a payment, determine the right to receive a credit line by the User.

4.1.9. Provide the User with effective customer and technical support in case of problems associated with the use of the site.

4.1.10. Provide the User with his/her consent, product updates, special offers, pricing information, newsletters and other information on behalf of «mehelle.az» or on behalf of the project partners.

4.1.11. Implement promotional activities with the consent of the User.

4.1.12. Provide the User with access to the sites or services of project partners in order to obtain products, updates and services.



5. WAYS AND TERMS OF PROCESSING PERSONAL INFORMATION



5.1. The processing of the User’s personal data is carried out without any time limit, by any legal means, including in personal data information systems using automation tools or without using such tools.

5.2. The User agrees that the site administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, solely for the purpose of fulfilling the User’s order placed on the «mehelle.az» project website, including delivery of goods, the ability to print invoices.

5.3. The User’s personal data may be transferred to authorized bodies of state powers of the Azerbaijan Republic only on the grounds and in the manner established by the legislation of the Azerbaijan Republic.

5.4. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.

5.5. The site administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, as well as from other illegal actions of third parties.

5.6. The site administration together with the User takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.



6. OBLIGATIONS OF THE PARTIES



6.1. The User is obliged to:



6.1.1. Provide information on personal data necessary to use the project website.

6.1.2. Update, supplement the provided information about personal data in case of change of this information.



6.2. The site administration is obliged to:



6.2.1. Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.

6.2.2. Ensure that confidential information is kept confidential, not disclosed without the prior written permission of the User, and also not to sell, exchange, publish, or disclose in any other possible way the transferred personal data of the User, with the exception of clauses 5.2. and 5.3. of this Privacy Policy.

6.2.3. Take precautions to protect the confidentiality of the User’s personal data in accordance with the procedure usually used to protect this kind of information in existing business transactions.

6.2.4. Block personal data related to the relevant User from the moment of contacting or requesting the User or his legal representative or authorized body for the protection of the rights of personal data subjects for the period of verification, in case of revealing inaccurate personal data or illegal actions.



7. RESPONSIBILITY OF THE PARTIES



7.1. The site administration, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with the unlawful use of personal data in accordance with the legislation of the Azerbaijan Republic, with the exception of cases provided for in clauses 5.2., 5.3. and 7.2. of this Privacy Policy.

7.2. In case of loss or disclosure of confidential information, the Site Administration is not responsible if this confidential information:

7.2.1. Became public before its loss or disclosure.

7.2.2. Was received from a third party until it was received by the Site Administration.

7.2.3. Was disclosed with the consent of the User.



8. DISPUTE RESOLUTION



8.1. Before applying to the court with a claim for disputes arising from the relationship between the Site User and the Site Administration, a claim (a written proposal for the voluntary settlement of the dispute) is mandatory.

8.2. The recipient of the claim, within 30 calendar days from the date of receipt of the claim, shall notify the claimant in writing of the results of the consideration of the claim.

8.3. If the agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of the Azerbaijan Republic.

8.4. The current legislation of the Republic of Azerbaijan applies to this Privacy Policy and the relationship between the User and the Site Administration.



9. ADDITIONAL TERMS



9.1. The site administration has the right to make changes to this Privacy Policy without the consent of the User.

9.2. The new Privacy Policy comes into force from the moment it is posted on the project website, unless otherwise provided by the new version of the Privacy Policy.

9.3. All suggestions or questions about this Privacy Policy should be reported by e-mail: [email protected]

9.4. The current Privacy Policy is available on the page https://mehelle.az/en/Home/TermsAndCondition.



WORK WITH PAYMENTS



1. Payments. Payment by credit card online

Using the mehelle.az service, you can pay your bills with a Visa or Mastercard credit card. After confirming the selected service, a secure window will open with the payment page of the Azericard processing center, where you need to enter your bank card details. For additional cardholder authentication, the 3D Secure protocol is used. If your Bank supports this technology, you will be redirected to its server for additional identification. For information on the rules and methods of additional identification, check with the Bank that issued you the bank card.

2. Security guarantees

Information is transmitted to the payment gateway using SSL encryption technology. Further information transfer occurs through closed banking networks, which have the highest level of reliability. Mehelle.az does not transfer your card details to us and other third parties. For additional cardholder authentication, the 3D Secure protocol is used.

If you have questions about the payment made, you can contact the customer support service of the payment service by e-mail [email protected] .

3. Online Payment Security

The personal information you provide (name, address, phone, e-mail, credit card number) is confidential and not subject to disclosure. Your credit card data is transmitted only in encrypted form and is not stored on our Web server.

The security of processing Internet payments is guaranteed by “Azericard”. All operations with payment cards occur in accordance with the requirements of VISA International, MasterCard and other payment systems. When transmitting information, special security technologies for online card payments are used, data processing is carried out on a secure high-tech server of the processing company.